TERMS OF USE

Updated: August 26, 2025
Company: ESIS US Inc., 1007 N Orange St, Wilmington, DE, 19801, USA Contact: legal@altersai.com
These Terms of Use (“Terms”) govern your access to and use of AltersAI.com (the “Site”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
1) Who We Are
The Site is provided by Alters AI Inc. (“Alters AI,” “we,” “us,” “our”), a Delaware corporation. We build technology that powers digital-twin fan experiences.
2) Eligibility You must be (a) at least the age of majority in your place of residence and (b) legally able to enter a binding contract to use the Site. You may not use the Site if you are barred under applicable law (e.g., sanctions laws).
3) Changes to These Terms We may update these Terms from time to time. The “Effective date” above shows the latest version. If we make material changes, we’ll post them here and, when legally required, provide additional notice. Continued use of the Site after changes means you accept the new Terms.
4) Privacy Your use of the Site is subject to our Privacy Policy (available on the Site), which explains how we collect, use, and share information. By using the Site, you consent to the practices described there.
5) Using the Site You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not, and you agree not to enable others to: Access or use the Site in any way that violates applicable law or regulations; Copy, reproduce, modify, adapt, translate, or create derivative works of the Site except as allowed by law; Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying components of the Site; Interfere with or disrupt the Site’s operation, security, or networks (including by introducing malware or excessive traffic); Access the Site using automated means (bots, scrapers, crawlers) without our written permission; Impersonate any person or entity or misrepresent your affiliation; Collect, store, or harvest information about other users without consent. We may monitor use of the Site and we may suspend or terminate access if we believe a violation has occurred.
6) Accounts; Communications If the Site offers account creation (now or later), you agree to provide accurate information and keep your credentials secure. You’re responsible for all activity under your account.By contacting us or submitting forms, you consent to receiving responses and administrative communications. You can opt out of marketing emails at any time.
7) Intellectual Property The Site, including all content, text, graphics, logos, icons, images, videos, software, and other materials, is owned by or licensed to Alters AI and protected by intellectual-property laws. Except as expressly permitted, you may not use our trademarks, logos, or other brand features without written permission. If you submit ideas, suggestions, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and exploit them without restriction or compensation to you.
8) User Content If the Site allows you to upload or submit content (“User Content”), you retain your rights in that content. You grant Alters AI a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and otherwise use your User Content solely to operate and improve the Site. You represent that you have all rights necessary to grant this license and that your User Content does not violate law or third-party rights. We may remove or disable User Content that violates these Terms or the law.
9) Third-Party Links & Services The Site may contain links to third-party websites or integrate third-party services. We do not control and are not responsible for those sites/services. Your use of them is at your own risk and subject to their terms and policies.
10) Copyright Complaints (DMCA) If you believe your copyrighted work has been copied in a way that constitutes infringement, please email legal@altersai.com with: (a) your contact info; (b) a description of the copyrighted work; (c) the location of the allegedly infringing material; (d) a statement that you have a good-faith belief the use is not authorized; (e) a statement, under penalty of perjury, that your notice is accurate and you are the copyright owner or authorized agent; and (f) your physical or electronic signature.
11) Disclaimers THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTERS AI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.We do not warrant that the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.
12) Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTERS AI AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE WILL NOT EXCEED US $100. Some jurisdictions do not allow certain limitations; some of the above may not apply to you, and you may have additional rights.
13) Indemnification You agree to defend, indemnify, and hold harmless Alters AI and its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; or (c) your violation of any law or third-party right.
14) Termination We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we reasonably believe you’ve violated these Terms. Upon termination, Sections that by their nature should survive (e.g., Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution) shall survive.
15) Export; Sanctions; Anti-Corruption You must comply with all applicable export control and sanctions laws and may not use, export, or transfer the Site in violation of such laws. You represent that you are not located in, under the control of, or a national/resident of any restricted country and are not a prohibited party. You agree not to engage in bribery or corrupt practices in connection with the Site.
16) Governing Law These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws rules, and by applicable U.S. federal law.
17) Dispute Resolution; Arbitration; Class-Action Waiver (US Users) Please read this carefully. It affects your rights. Informal Resolution. Before filing a claim, you agree to email us at legal@altersai.com with a brief description of the dispute and your contact info, and we’ll try to resolve it informally within 30 days. Arbitration. If not resolved, any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved by binding individual arbitration administered by JAMS under its Streamlined Rules. The arbitration will take place in New Castle County, Delaware or by video/phone if both parties agree. The arbitrator may award individual relief but may not consolidate claims without consent. Class-Action/Jury Waiver. You and Alters AI waive the right to a jury trial and to participate in class, consolidated, or representative actions. Opt-Out. You may opt out of arbitration by sending written notice to legal@altersai.com within 30 days of first accepting these Terms. Small Claims. Either party may bring eligible claims in small-claims court in New Castle County, Delaware. For EEA/UK consumers, mandatory local consumer protections and jurisdictional rights may apply; nothing in this Section limits such non-waivable rights.
18) International Users We operate the Site from the United States and may transfer data as described in our Privacy Policy. You are responsible for compliance with local laws where you access the Site.
19) Entire Agreement; Severability; Assignment; Waiver These Terms constitute the entire agreement between you and us regarding the Site and supersede prior agreements on the same subject. If any provision is found unenforceable, the remaining provisions will remain in full force. You may not assign these Terms without our consent; we may assign them as part of a corporate transaction or otherwise. Our failure to enforce a provision is not a waiver.
20) Notices We may provide notices via the Site, by email, or by posting updates. You consent to electronic communications. Legal notices to us must be sent to legal@altersai.com (with a copy to our postal address below).
21) Contact Alters AI Inc.1007 N Orange St, Wilmington, DE, 19801, USAEmail: legal@altersai.com
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